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2.8 Based on 38 reviews
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  • Customers like
    • Salesman 2
    • Selection of furniture 1
    • Sofa when it was new 1
  • Customers don't like
    • Lack of concern about furniture falling apart 7
    • Poor customer sales 5
    • Poor quality of failing furniture 4
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Peeling
1 of 5

We bought it for my parents as a gift for their new home and after 5 months, the head cushion started peeling. This is supposed to be a "genuine leather" sofa. I've had leather sofas for many years and not one of them have peeled. The "expert" technician report stated that it was mistreated. The report was completely indignant and the only liquid that was ever on that couch, was sweat. If sweat made this "genuine leather" sofa peel, then why... Read more

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Celina Bimblich it been a pleasure to count on someone like you, wolderful costumer skill with a great value. Thank you so much to always make me feel so welcome and take care my needs you make feel so special.

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I have a problem with my recliner with Kendall store and I call more than 15 timer Her manager Vivian will solv my problem but they do nothing affter 2 weeks I don't have any idea what to do but please have some one more profecional to solve this problem I never buy any thin at Dora furniture ever in my life

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Would like to share after 6 weeks my leather couch is peeling I paid 2500 for real leather and I believe they lied to me my other couches leather are 10 years old and never peeked Read more

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Hace 12 meses aplique y estaba tan contenta porque compre los muebles que me gustaban y los he disfrutado muchisimo, he sido una clienta q ha pagado siempre en tiempo mi tarjeta, tenia pensado que mi periodo sin intereses vencia en el mes d julio y pensaba liquidar el pequeno monto que tenia pero estaba en un error, resulta que reviso mi cuenta y habia aumentado el monto a adeudar por los intereses que ya cargaban , lo q me incomoda d esta... Read more

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Lamentablemente en este momento estoy totalmente horrorizada *** la falta de los managers al resolver el caso que se me presenta, la cama de mi hija *** solo 1 ano de uso, se le roto, nobse desajusto, ni nada, la tabla quedo hexha pedazos y mi hija en medio de esas tablas filosas quedo llorando en vista de la situacion y dek poco uso y mala calidad de la cama presente el caso al cual no ke dieron solucion, el otro paso sera dejar ka cama aai... Read more

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I purchased a bonded leather sofa as well as a 3 year extended warranty. The salesman assured me everything would be covered so i spent $200 more so as to not worry about any damages. In less than one year many areas of the stitching came undone. The cushions started to look like an elephant sat on them and it rarely even got sat on. I initiated a claim with the warranty company and sent pictures and a detailed explanation. A rep was sent over... Read more

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El Dorado Furniture - Defective furniture!!
1 of 3

I bought over $5,000.00 worth of furniture for my condo in October 2014. My $2500 couch with chair attached is dipping in 2 places, springs gone. I called El Dorado and they told me my year warranty was over and gave me a email to send pictures to. I did and they called to tell me my warranty was over, if I would like to pay here is some technician #'s. That couch, for that money should be not be crinkled and dipped in 2 places. It is defective... Read more

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My name is Manny Almanzar on November,2013 I bought combo of sofa, LHF sofa, RHF chaise, the material began deteriorating cracking so fast , the cushion in the arm got flat, we don't have kids, so there was not jumping on them, it was just from sitting down, I wil never purchase anything from el Dorado

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La vendedora, Cristina L, del dorado de Kendall es una verdadera y profesional ejecutiva de ventas , la cual calificamos como una excelente persona, q vende y aconseja amablemente

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