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El Dorado Furniture

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14 complaints

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El Dorado Furniture is a three-generation-old business. The beginning of the company dates back to the 1920's in Cuba. Simon Capó grew his small business into a chain of five furniture stores named Casa Capó. Once in the U.S., father and sons started their own furniture manufacturing business. The store they opened was named after the boat that freed the Capós from Cuba, El Dorado. The first store was opened in Miami’s Little Havana. At the present time, the corporate office of the company is based in Miami Gardens.

El Dorado Furniture is a leader in the industry and continues to grow in South Florida. El Dorado Boulevard is a showroom designed with realistic building facades, old fashioned street lamps and benches. It opens into individual specialized furniture stores or galleries providing a large array of quality furniture products. Please try to contact El Dorado Furniture Customer Service directly prior to posting any complaints on this site.

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El Dorado Furniture Complaints & Reviews

El Dorado Furniture Reviews

Ivzv
El Dorado Furniture - Toxic leather sectional sofa

We bought leather sectional sofa an ottoman made in China at El Dorado store in Wellington Florida. Since sofa has been delivered we found that it emits strong chemical odor. We di...

#263584
Sep 22, 2011
233

Jimmyfee
El Dorado Furniture - Cheap materials on furniture

To keep it simple , I bought a bedroom set about a year ago or less and 3 drawer handles came loose because the thread has worn out. Also I purchased a leather dual recliner sofa a...

#258632
Aug 29, 2011
133

Anonymous
El Dorado Furniture - El Dorado Doesn't Return Calls for entire month

Very upset with El Dorado. I bought sofa and fabric protection. Came home and found they forgot to include paperwork on fabric protection in the envelope they gave me. I immedia...

#234634
Apr 27, 2011
241

Yemam
El Dorado Furniture the worst customer satisfaction

We bought a samson sand love seat recliner and the leather start to peel off around 2 months ago. They sent an inspector around 2 months ago and he said they will change part of th...

#229286
Mar 28, 2011
184

Jose pando
El Dorado Furniture - Just I need a pulling cable was broken sofar they don't find solution to my request

to whom it may concern; We bought all furniture in El Dorado Furniture during the first three months we noticed that the recliner didn't open easy and past few months (about 2...

#227022
Mar 16, 2011
369

Joelinda88
El Dorado Furniture smells moldy

Bought 2 fabric recliners on 9/10/10. We noticed moldy smell when we sit on the chairs. We had company & relatives that say they smell it also. Called cust. svc. & they said to wa...

#208360
Nov 22, 2010
153

Anonymous
El Dorado Furniture - Eldorado

The worst service i have ever have in my intire live. The company like this should not exist at all in America. There is no respect to the people visiting the store/ They iven hyde...

#180635
May 03, 2010
361

TRiley84
El Dorado Furniture worse then horrible service and inferior product!

I purchased a Tobacco Leather sectional at El Dorado Furniture in Wellington, FL in the beginning of January 2010. I can not explain how frustrated I am with this company. They hav...

#174907
Mar 15, 2010
1093

Anonymous
El Dorado Furniture Now Lies About Delivery Policy

I purchased a coffee table from the company's store in Pembroke Pines. At the time of purchase, the salesman told me that delivery would cost $65 and I should arrange the day and t...

#157136
Sep 14, 2009
989

Avergara
El Dorado Furniture - Stackers with an attitude.

If you like being followed around like a suspected thief then go down to El Dorado, where the sales persons are aggresive and rude. Make sure to ask for Napoleon down in the Kenda...

#141405
Nov 05, 2008
252

Anonymous
El Dorado Furniture - Stackers with an attitude.

If you like being followed around like a suspected thief then go down to El Dorado, where the sales persons are aggresive and rude. Make sure to ask for Napoleon down in the Kenda...

#141403
Nov 05, 2008
208

Rosaura
El Dorado Furniture - El dorado is the worst furniture store in Miami

Years back I bought a wall unit from them and they delivered the furniture damage and one of the pieces of the wall unit didn't match with the other. I refused to accept ...

#125481
Jun 26, 2008
3698

Anonymous
El Dorado Furniture terrible customer service

I bought furniture for 2 bedroom home there and relized later that they made a mistake writing and sellimg me a totally different color for my bedroom set. How little I knew, that ...

#119927
May 05, 2008
537

Anonymous
El Dorado Furniture - El Dorado

I bought a recliner at, El Dorado in miami lakes, for a nursing home. I had to go out of town the day they delivered the recliner and the nursing home accepted the recliner. When I...

#116758
Mar 29, 2008
2093
Reviews 1-14 of 14

Related Information

Furniture and Decor
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