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2.7 Based on 42 reviews
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  • Customers like
    • Salesman 3
    • Selection of furniture 1
    • Sofa when it was new 1
  • Customers don't like
    • Lack of concern about furniture falling apart 7
    • Poor customer sales 6
    • Poor quality of failing furniture 4
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First time buyer. Paid in full. Set up delivery date. Date came and no delivery. I called and they said the sales person screwed up. Mr. Simons the store manager called and said...too bad....it's the sales persons fault not El Dorado. My invoice states the delivery date. Since I took the day off from work, he threw a bone and said I'll give you $50 to set up another delivery date some time next week. His attitude was horrendous. El Dorado... Read more

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Purchase a dining room set in wellington, fl, for $3000.00. It contains 2 benches and 2 chairs, in leather. I never used it but once, as I am a snowbird, the benches started to peel, it apparently was not leather. I called customer service, got the run around and was told I should have known it was not leather. It was sold as leather. contacted Consumer Affairs in Boca Raton. Was told I would only get $400.00 that I could use to buy some chairs?... Read more

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Despite the negative reviews on this store, I decided to give them a chance as the furniture seemed decent for the price and what we wanted; and the salesman was very professional. However, when it came time to deliver the furniture, the delivery men forgot to attach bolts to our bed, they delivered broken furniture, and they took 5 trips ("5 TRIPS!!!") to swap the piece of furniture. I called and called and called. The salesman Mr. JJ was... Read more

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El Dorado Furniture Pub Bar With Stools Review
1 of 2

I went to El Dirado outlet Miller square to buy a pub bar I had seen earlier today and noticed the one on the floor was scratched badly. I was still willing to take it. I asked Daryl (store manager) if he could give me a small discount... he said the person who can make that decision wouldn't be back till Monday Labor Day. Then as I'm sitting for 40 minutes while he checks to see if other outlet store has one in stock I can go get.. a customer... Read more

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1 of 2

Since 08-11-16 the i report my recliner problem still no solution I call and fill contact form many times but that a Joke no one solve my problem At this point I don't care any more when el dorado solve my problem but for sure I am not you customer any more ever

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Peeling
1 of 5

We bought it for my parents as a gift for their new home and after 5 months, the head cushion started peeling. This is supposed to be a "genuine leather" sofa. I've had leather sofas for many years and not one of them have peeled. The "expert" technician report stated that it was mistreated. The report was completely indignant and the only liquid that was ever on that couch, was sweat. If sweat made this "genuine leather" sofa peel, then why... Read more

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Celina Bimblich it been a pleasure to count on someone like you, wolderful costumer skill with a great value. Thank you so much to always make me feel so welcome and take care my needs you make feel so special.

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I have a problem with my recliner with Kendall store and I call more than 15 timer Her manager Vivian will solv my problem but they do nothing affter 2 weeks I don't have any idea what to do but please have some one more profecional to solve this problem I never buy any thin at Dora furniture ever in my life

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Would like to share after 6 weeks my leather couch is peeling I paid 2500 for real leather and I believe they lied to me my other couches leather are 10 years old and never peeked Read more

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Hace 12 meses aplique y estaba tan contenta porque compre los muebles que me gustaban y los he disfrutado muchisimo, he sido una clienta q ha pagado siempre en tiempo mi tarjeta, tenia pensado que mi periodo sin intereses vencia en el mes d julio y pensaba liquidar el pequeno monto que tenia pero estaba en un error, resulta que reviso mi cuenta y habia aumentado el monto a adeudar por los intereses que ya cargaban , lo q me incomoda d esta... Read more

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