El Dorado Furniture - Costumer services
New Reviewer
1 comment
3 months waiting ... there is no customer service,. We bought 2 sets of bedrooms, their installers irresponsibly did not fit all the screws, the bed was out of adjustment and the drawers do not open ,, poor quality and HORRIBLE CUSTOMER SERVICE!
Preferred solution: Fix the situation.
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Hello and thank you for your feedback. El Dorado Furniture always tries to WOW every customer, every time.
However, it looks like we may have missed the mark in your experience as we always strive to provide a 5-Star Service. We were able to locate your account and we are aware that a representative contacted you on March 6th in regards to the status of your matter.
Please do not hesitate to contact us should you have any further questions at this time. Thank you in advance and we look forward to working with you.