I went to El Dirado outlet Miller square to buy a pub bar I had seen earlier today and noticed the one on the floor was scratched badly.I was still willing to take it.
I asked Daryl (store manager) if he could give me a small discount... he said the person who can make that decision wouldn't be back till Monday Labor Day.
Then as I'm sitting for 40 minutes while he checks to see if other outlet store has one in stock I can go get..a customer is walking out saying to Daryl "thank you for the discount you gave me!"
That is just not acceptable customer service!
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