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Product or Service Quality
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THEY ONLY CARE ABOUT TAKING YOUR MONEY.WRONG ITEMS, MISSED DELIVERY, NO ITEMS.

I BOUGHT A LOW MODERN BED AND WAS GIVEN A 12" MATTRESS WHICH COMPLETELY DEFEATS THE WHOLE PURPOSE OF THE BED. DID NOTHING TO FIX THIS. THEY HAD A WRONG ADDRESS ON THE 2ND DELIVERY, AFTER IT WAS THEIR MISTAKE, THEY STILL CHARGED ME A DELIVERY FEE.

PLUS, I ENDED UP CANCELING ANOTHER ORDER CAUSE OF THEIR LIES AND UNPROFESSIONALISM.THIS HAS AFFECTED ME SO MUCH AS ALL I COME HOME TO DO AFTER LONG WORK HOURS IS TO SLEEP WHICH I CANT EVEN DO, SAD !!!!

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Let the company propose a solution.

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Anonymous
#869277

Ms. Novoa,

Thank you for allowing us the opportunity to help you with your situation. We look forward to seeing you tomorrow at our Wellington location, and continuing our relationship with you.

Thanks again!

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