Not resolved

THEY ONLY CARE ABOUT TAKING YOUR MONEY.WRONG ITEMS, MISSED DELIVERY, NO ITEMS.

I BOUGHT A LOW MODERN BED AND WAS GIVEN A 12" MATTRESS WHICH COMPLETELY DEFEATS THE WHOLE PURPOSE OF THE BED. DID NOTHING TO FIX THIS. THEY HAD A WRONG ADDRESS ON THE 2ND DELIVERY, AFTER IT WAS THEIR MISTAKE, THEY STILL CHARGED ME A DELIVERY FEE.

PLUS, I ENDED UP CANCELING ANOTHER ORDER CAUSE OF THEIR LIES AND UNPROFESSIONALISM.THIS HAS AFFECTED ME SO MUCH AS ALL I COME HOME TO DO AFTER LONG WORK HOURS IS TO SLEEP WHICH I CANT EVEN DO, SAD !!!!

Review about: Low Quality Furniture.

Review #533067 is a subjective opinion of a user.

3.0
Delivery Service
Style and Design
Diversity of Products or Services
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $600
Preferred solution Let the company propose a solution

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El Dorado Furniture Customer C
#869277

Ms. Novoa,

Thank you for allowing us the opportunity to help you with your situation. We look forward to seeing you tomorrow at our Wellington location, and continuing our relationship with you.

Thanks again!

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