Peeling "Genuine Leather" Sofa from EL DORADO FURNITURE

We bought it for my parents as a gift for their new home and after 5 months, the head cushion started peeling.This is supposed to be a "genuine leather" sofa.

I've had leather sofas for many years and not one of them have peeled. The "expert" technician report stated that it was mistreated. The report was completely indignant and the only liquid that was ever on that couch, was sweat. If sweat made this "genuine leather" sofa peel, then why didn't the other ones I had for more than 10 years?

However, be warned... The manufacturer will refuse to fix it when this happens. DON'T BUY IT!!!!!!!!

The store didn't stand out for the client either, they back up the manufacturer.

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Product or Service Quality
Delivery Service
Customer service
Style and Design
Advertised vs Delivered
Exchange, Refund and Cancellation Policy
Value for money
Diversity of Products or Services

  • What I liked
    • Salesman
  • What I disliked
    • Poor quality product
    • Lack of concern about furniture falling apart

Reason of review:
Not as described
Preferred solution:
Full refund
Monetary loss:
Product or service
Tomas Brown 70 Duo Reclining Leather Sofa With Console
Review category
Furniture and Decor
review #907817 by

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