Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
1 comment

I purchase a “leather” sofa set on December for $3k and on February the head cushing started peiling. We contacted el dorado and they sent an inspector to verify and they said yup we will replace it.

We have been fighting over 8 months now for the replacement and nothing. We continue to be pushed around and nothing. We asked to get our money back and take this cheap sofas back and they denied us.

Now we have decided to contact telemundo and univision and we are working with them to build a case. Never again will I purchase from these thief’s.

Review about: El Dorado Furniture Sofa.

Reason of review: Bad quality.

Do You Have Something To Say ?

Write a review

Comments

Terms of Service
Post Comment
Cancel
El_Dorado_Furniture4200
#1386256
El Dorado Furniture Verified Representative

Greetings and thank you for providing us with your feedback.We apologize about your experience. As you know, a representative has been in contact with you in regards to your case as we are working on a solution to your matter. We will be in communication with you during this process.Thank you in advance and we look forward to speak with you again soon.

You May Also Like